Michele Rx (“Michele Rx,” “we,” “us,” or “our”) respects your privacy and values your trust. This Privacy Policy explains how we collect, use, disclose, and protect information that identifies you or can reasonably be linked to you (“Personal Information”) in connection with our activities in the United States.

This Privacy Policy applies to information we collect through:

• our website located at www.michelerx.com, including interactive features such as forms and messaging tools (the “Website”);
• email messages and other electronic communications we send to you that link to this Privacy Policy (“Emails”);
• SMS/text messages and phone communications, where permitted by law (“Texts/Calls”);
• offline interactions, such as when you contact our support team (“Offline Interactions”).

The Website, Emails, Texts/Calls, and Offline Interactions are collectively referred to as our “Services.”

PLEASE READ THIS PRIVACY POLICY CAREFULLY.

RELATIONSHIP BETWEEN MICHELE RX AND TELEGRAMD

Michele Rx operates as a telehealth technology and administrative platform. Medical services are provided by licensed healthcare professionals affiliated with Telegra MD, an independent provider group.

Telegra MD is responsible for clinical services, medical decision-making, diagnosis, treatment, and prescribing. Michele Rx does not practice medicine and does not interfere with clinical judgment.

For more information about Telegra MD, please visit:
https://telegramd.com/

IMPORTANT HIPAA NOTICE (READ THIS)

Some information you provide may relate to your health, symptoms, medications, and treatment (“Health Information”).

• When Health Information is handled by licensed healthcare providers or medical practices, it may be subject to the Health Insurance Portability and Accountability Act (“HIPAA”) and governed by a separate Notice of Privacy Practices issued by those providers/practices.
• This Privacy Policy describes Michele Rx’s practices for information collected through our Services and how we help facilitate telehealth-related interactions and operational support.

If you have questions about how your information is used in a clinical context, contact us at Michele@michelerx.com and we will direct you to the appropriate notice or contact point.

CONTENTS

1. What Information Do We Collect?
2. How Do We Collect Personal Information?
3. How Do We Use Cookies and Similar Technologies?
4. Do We Collect Information from Children Under 18?
5. What Do We Do With the Information We Collect?
6. When Do We Disclose Information to Third Parties?
7. Does This Privacy Policy Apply When You Link to Other Websites?
8. How Do We Secure the Information We Collect?
9. Your Choices Regarding Marketing and Communications
10. Can You Update or Correct Your Information?
11. How Will You Know If There Are Changes to This Privacy Policy?
12. Contact Us

1) WHAT INFORMATION DO WE COLLECT?

“Personal Information” is information that identifies you or relates to an identifiable individual. We may collect the following categories:

A. Contact Information

• Name, email address, phone number, mailing address.

B. Account Information

• Username and password (if account creation is enabled), account settings and preferences.

C. Identity & Eligibility Information

• Date of birth and location (including state) to verify eligibility for Services.

D. Health Information You Provide

Depending on how you use our Services, we may collect information such as:

• intake questionnaire responses, symptoms, medical history, medications, allergies;
• follow-up responses, progress updates, and provider communications facilitated through the Platform.

E. Commercial & Transaction Information

• Purchase history, billing information, subscription status (if applicable), and transaction records.
  Note: Payments are typically processed by third-party processors; we do not store full payment card numbers.

F. Customer Support & Communications

• Your communications with us, including emails, texts, forms submissions, and customer support interactions.

G. Device & Usage Information

When you access our Website, we may collect:

• IP address, browser type, device type, operating system, time zone, and approximate location derived from IP address;
• interaction data such as pages viewed, time spent, links clicked, referral URLs, and other usage analytics.

H. Cookies, Pixels, and Similar Technologies

We (and our service providers) may use cookies, pixels, and similar tools to support Website functionality, security, analytics, and marketing (see Section 3).

You may choose not to provide certain Personal Information, but some features may not be available.

If you provide Personal Information about another person, you represent you have authority to do so and to permit us to use it in accordance with this Privacy Policy.

2) HOW DO WE COLLECT PERSONAL INFORMATION?

We and our service providers collect Personal Information in various ways, including:

• Directly from you (e.g., when you fill out forms, create an account, request support, or complete a purchase).
• Automatically (e.g., through cookies and similar technologies when you use the Website).
• From service providers that help us operate our Services (e.g., hosting, analytics, customer support, security tools).
• From affiliates or partners (only where applicable and consistent with this Privacy Policy).

3) HOW DO WE USE COOKIES AND SIMILAR TECHNOLOGIES?

We use cookies and similar technologies for functionality, security, analytics, and marketing.

A. Cookies

Cookies are small files stored by your browser. We may use cookies to:

• remember your preferences and session settings;
• help you navigate and use our Website;
• understand how users interact with our Website;
• detect fraud and protect accounts;
• support marketing and advertising (where used).

B. Pixel Tags (Web Beacons)

We may use pixel tags to:

• measure website performance and marketing effectiveness;
• track whether emails are opened and links are clicked;
• better understand usage patterns.

C. Analytics

We may use analytics tools (such as Google Analytics or similar) to understand activity and improve services. These providers may collect data such as IP address, device identifiers, and browsing events.

D.Interest-Based and Targeted Advertising

We may use third-party advertising tools, including social media advertising platforms (such as Meta/Facebook), analytics providers, and advertising partners that use cookies, pixels, and similar technologies to:

• measure the effectiveness of advertising campaigns,
  
  
• understand user interactions with our Services,
  
  
• deliver advertisements that may be relevant to your interests.
  
  

These third parties may collect information about your device, browser, and interactions with our Website and may use this information across different websites and platforms.

You may manage your advertising preferences through your browser settings or through the privacy controls provided by those advertising platforms.

4) DO WE COLLECT INFORMATION FROM CHILDREN UNDER 18?

Our Services are not intended for individuals under 18, and we do not knowingly collect Personal Information from individuals under 18. If you believe a minor has provided us information, contact us at Michele@michelerx.com.

5) WHAT DO WE DO WITH THE INFORMATION WE COLLECT?

We may use Personal Information for the following purposes:

A. Providing Our Services

• to provide access to the Website and its features;
• to process requests and transactions;
• to facilitate telehealth-related operational workflows (e.g., intake routing, eligibility, scheduling support).

B. Communicating With You

• to send service communications (order confirmations, account notices, security alerts);
• to provide support and respond to inquiries.

C. Analytics & Improvement

• to analyze performance, user behavior, and Website effectiveness;
• to fix bugs, improve usability, and develop new features.

D. Marketing & Promotional Purposes (Where Permitted)

• to send promotional communications where allowed;
• to deliver relevant offers and measure campaign performance.

E. Security, Fraud Prevention & Compliance

• to protect our users and Services from fraud, abuse, or security risks;
• to comply with legal obligations and enforce our Terms.

F. Legal Rights & Business Transactions

• to comply with law enforcement requests or legal process;
• in connection with a merger, acquisition, financing, reorganization, or sale of assets.

G. De-Identified and Aggregated Information

We may create aggregated or de-identified information (that cannot reasonably identify you) and use it for analytics, improvement, and business purposes.

6) WHEN DO WE DISCLOSE INFORMATION TO THIRD PARTIES?

We may disclose Personal Information to the following categories of recipients:

A. Service Providers

Vendors who help operate our Services (e.g., hosting, payment processing, customer support tools, security, analytics). They may only use information to provide services to us and must protect it.

B. Licensed Providers / Clinical Partners (When Applicable)

We may share information you provide (including Health Information) with licensed healthcare providers or clinical partners as needed to facilitate telehealth-related services you request, consistent with applicable law.

C. Pharmacies, Labs, and Fulfillment Partners (When Applicable)

If a provider issues a prescription or orders labs, we may share required information with third-party partners to coordinate fulfillment, shipping, or diagnostics.

D. Advertising & Analytics Partners (If Used)

We may share limited information (such as device identifiers, cookie IDs, or event data) with analytics and advertising partners to measure performance and deliver advertising consistent with your choices.

E. Legal and Safety

We may disclose information to comply with law, respond to legal process, protect our rights, prevent fraud, or protect user safety.

F. Business Transfers

If Michele Rx is involved in a business transaction, information may be transferred as part of that transaction.

We do not sell your Protected Health Information (PHI).
We do not knowingly sell Personal Information of minors under 18.

We do not sell your Personal Information for monetary compensation.

However, certain sharing of data through cookies, analytics tools, and advertising technologies may be considered “sharing” under certain state privacy laws. You may request to opt out of such sharing by contacting us at Michele@michelerx.com.

7) DOES THIS PRIVACY POLICY APPLY TO OTHER WEBSITES?

Our Services may include links to third-party sites. This Privacy Policy does not apply to those third parties. We are not responsible for their privacy practices, and you should review their policies.

8) HOW DO WE SECURE THE INFORMATION WE COLLECT?

We maintain reasonable administrative, technical, and physical safeguards designed to protect Personal Information. However, no system can be guaranteed 100% secure.

If you believe your interaction with us is no longer secure, contact us immediately at Michele@michelerx.com.

9) YOUR CHOICES REGARDING MARKETING AND COMMUNICATIONS

A. Email Marketing

You may opt out of marketing emails using the “unsubscribe” link in the email.

B. Text Messages

Where applicable, you may opt out of marketing texts by replying “STOP.”

C. Service Communications

Even if you opt out of marketing, we may send important transactional or service-related communications (e.g., security alerts, account notices, receipts).

D. Cookies & Interest-Based Ads

You can manage cookies via browser settings. Some ad networks also provide opt-out tools.

10) CAN YOU UPDATE OR CORRECT YOUR INFORMATION?

You may contact us to request updates or corrections of your Personal Information. We will respond consistent with applicable law and operational requirements.

Email: Michele@michelerx.com

11) CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The “Last Updated” date at the top shows when it was last revised. Changes become effective when posted.

12) CONTACT US

Michele Rx
3225 Manor Ridge Dr
Raleigh, NC 27603, USA
Email: Michele@michelerx.com

NOTICE OF PRIVACY PRACTICES

Telegra MD

Last Updated: February 4, 2026

This Notice of Privacy Practices (“Notice”) describes how medical information about you may be used and disclosed by Telegra MD (“Telegra MD,” “we,” “us”) and how you can access this information.

Telegra MD is a telehealth provider group that delivers healthcare services through licensed clinicians. We are required by law to maintain the privacy of your protected health information (“PHI”) and to provide you with this Notice explaining our legal duties and privacy practices.

1. Our Responsibilities

We are required by law to:

• maintain the privacy and security of your PHI;
• provide you with this Notice;
• follow the terms of this Notice;
• notify you if a breach occurs that may compromise your PHI.

2. How We May Use and Disclose Your PHI

We may use and disclose your PHI for the following purposes without your authorization:

A. Treatment

To provide, coordinate, or manage your healthcare, including sharing information with other healthcare providers involved in your care.

B. Payment

To bill and collect payment for services provided to you, including communicating with payment processors where permitted by law.

C. Healthcare Operations

To operate and improve our clinical services, including quality assessment, training, licensing compliance, auditing, and administrative activities.

3. Other Permitted Uses and Disclosures

We may also use or disclose your PHI:

• as required by law;
• to avert a serious threat to health or safety;
• for public health activities;
• for health oversight activities;
• for law enforcement purposes;
• for workers’ compensation, where applicable.

4. Uses and Disclosures Requiring Authorization

Certain uses of your PHI require your written authorization, including:

• marketing communications involving PHI;
• sale of PHI;
• disclosures not otherwise permitted by law.

You may revoke an authorization at any time in writing.

5. Your Rights Regarding Your PHI

You have the right to:

• access and obtain a copy of your PHI;
• request corrections to your PHI;
• request restrictions on certain uses or disclosures;
• request confidential communications;
• receive an accounting of disclosures;
• receive a paper or electronic copy of this Notice.

Requests may be submitted to:
Michele@michelerx.com

6. Changes to This Notice

We reserve the right to change this Notice. Any changes will apply to all PHI we maintain and will be posted on our website.

7. Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

• Telegra MD, or
• the U.S. Department of Health and Human Services.

You will not be retaliated against for filing a complaint.