NON-DISCRIMINATION POLICY
Last Updated: February 4, 2026
Michele Rx & Telegra MD
Last Updated: February 4, 2026
Michele Rx and its affiliated telehealth provider group, Telegra MD, are committed to providing services in a manner that respects the dignity, rights, and diversity of all individuals.
We do not discriminate in the provision of services, participation in programs, or access to care on the basis of any characteristic protected by applicable federal, state, or local law.
1. Non-Discrimination Commitment
Michele Rx and Telegra MD do not discriminate on the basis of:
- race
- color
- national origin
- age
- sex (including pregnancy, sexual orientation, gender identity, and sex characteristics)
- disability
- religion
- marital status
- veteran or military status
- genetic information
- any other characteristic protected by applicable law
This policy applies to all services, programs, activities, communications, and operations.
2. Equal Access to Telehealth Services
We strive to ensure that eligible individuals have equal access to telehealth services, subject to:
- clinical appropriateness,
- provider availability,
- state licensure requirements,
- applicable laws and regulations.
Medical decisions are made by licensed healthcare providers based on independent clinical judgment and medical necessity, not on discriminatory factors.
3. Accommodations for Disabilities
We are committed to providing reasonable accommodations for individuals with disabilities, consistent with applicable law.
If you require an accommodation to access our services, please contact us using the information below, and we will work with you to identify appropriate solutions.
4. Language Assistance (Where Required)
Where required by law, language assistance services may be available to individuals with limited English proficiency, subject to availability and feasibility.
5. Reporting Concerns or Complaints
If you believe you have been subjected to discrimination or denied services based on a protected characteristic, you may file a complaint by contacting us at:
Michele@michelerx.com
+1 (919) 219-0788
We will review all complaints promptly and fairly. You will not be retaliated against for raising a concern or filing a complaint.
6. External Complaint Options
You also have the right to file a civil rights complaint with the appropriate governmental authority, including:
U.S. Department of Health and Human Services
Office for Civil Rights (OCR)
Website: https://www.hhs.gov/ocr
Phone: 1-800-368-1019
7. Policy Updates
We may update this Non-Discrimination Policy from time to time to reflect changes in law or operational practices. Updates will be posted on our website with a revised “Last Updated” date.
8. Contact Information
Michele Rx
3225 Manor Ridge Dr
Raleigh, NC 27603
United States